Bristol Airport Parking Solutions
Introduction
This Privacy Policy explains how Go Airport Parking Bristol collects, uses, stores, and protects your personal information when you use our website and booking services.
By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Platform / Merchant of Record
CLOUDINAIRE MANAGEMENT CONSULTANCY LLC operates the website as the booking platform and Merchant of Record for payment processing purposes.
Operational parking and vehicle handling services are independently provided by the relevant Operational Service Provider selected during the booking process.
The Operational Service Providers currently operating through the Website are:
• MEET&GREET@HEATHROW AIRPORT LTD trading as Bristol Elite Parking
• SKYPARK TRANSFERS LTD
1. Information We Collect
We may collect and process the following information:
• Full name
• Email address
• Telephone number
• Vehicle registration number
• Vehicle make, model and colour
• Booking dates and travel information
• Flight details where required
• Device and browser information
• Communication records
• Website usage information
2. How We Use Your Information
Your information is used to:
• Process and manage your booking
• Send booking confirmations and service updates
• Provide customer support
• Share booking details with the relevant Operational Service Provider
• Process payments securely
• Improve our website and customer experience
• Prevent fraud and unauthorised activity
• Comply with legal and regulatory obligations
• Respond to disputes, complaints and legal requests
3. Sharing Your Information
Your information may be shared with:
• The relevant Operational Service Provider responsible for your booking
• Payment processors and payment gateways
• Fraud prevention providers
• IT, hosting and cloud service providers
• Government authorities or law enforcement where required by law
• Professional advisers including solicitors, accountants and insurers
We do not sell, rent or trade your personal information to third parties.
4. Payment Security
Payments made through the Website are securely processed by approved third-party payment providers.
CLOUDINAIRE MANAGEMENT CONSULTANCY LLC does not store full payment card details.
All payment transactions are encrypted using industry-standard security measures.
5. Data Retention
We retain personal information only for as long as reasonably necessary for:
• Booking administration
• Customer support
• Fraud prevention
• Legal compliance
• Accounting and taxation purposes
• Resolving complaints and disputes
Where required by law, information may be retained for longer periods.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Restrict or object to processing
• Request data portability
• Withdraw consent where processing is based upon consent
Requests may be submitted using the contact details below.
7. Cookies
Our website uses cookies and similar technologies to:
• Improve website functionality
• Analyse visitor activity
• Remember customer preferences
• Enhance website performance
• Support advertising and remarketing
You may disable cookies within your browser settings, although some functionality may be affected.
8. Marketing Communications
We may occasionally send promotional offers, newsletters, discounts and service updates.
You may unsubscribe at any time using the unsubscribe link contained within our emails or by contacting us directly.
Operational emails relating to existing bookings will continue to be sent where necessary.
9. Data Security
We implement appropriate technical and organisational measures to safeguard personal information against:
• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction
Although we take appropriate security measures, no internet transmission or storage system can be guaranteed to be completely secure.
10. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, content or security of third-party websites.
Customers should review the privacy policies of any external website they visit.
11. Children's Privacy
Our services are intended for persons aged 18 years or over.
We do not knowingly collect personal information from children.
12. Fraud Prevention
To protect our customers, Operational Service Providers and business interests, personal information may be used for:
• Fraud prevention
• Identity verification
• Chargeback investigations
• Security monitoring
• Legal compliance
Where legally permitted, we may retain booking records, communications, payment information, vehicle details, photographs, ANPR records, GPS records and call recordings.
13. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
Any updates will be published on this page and shall become effective immediately upon publication.
Customers are encouraged to review this Privacy Policy regularly.
14. Contact Information
For privacy-related enquiries or requests, please contact:
Go Airport Parking Bristol
Website
https://meetandgreetbristolairportparkingservices.co.uk
support@meetandgreetbristolairportparkingservices.co.uk
Platform / Merchant of Record
CLOUDINAIRE MANAGEMENT CONSULTANCY LLC
Operational Service Providers
MEET&GREET@HEATHROW AIRPORT LTD trading as Bristol Elite Parking
SKYPARK TRANSFERS LTD